Main Privacy Policy Privacy Policy “GLENMARK UKRAINE” Limited Liability Company (hereinafter – “Owner” or “GLENMARK UKRAINE LLC”) is the Owner of your personal data – the subject of personal data1. 1 – All terms in the Policy are used in the meaning given in the Law of Ukraine “On Protection of Personal Data” dated 01.06.2010 No. 2297-VI and current legislation of Ukraine in this area. If you have any questions about this Policy or wish to file a complaint, please contact us: Phone: +380 (44) 531-34-84 E-mail address: reception.ukraine@glenmarkpharma.com Address for correspondence: 04070, Kyiv, str. Illinska, building 8, corp. 11 1. SOURCES OF PERSONAL DATA This Privacy Policy (hereinafter – “Policy”) applies to personal data that the Owner receives from or about the subject of personal data from the following sources: Websites of GLENMARK UKRAINE LLC. Sites operated by the Owner under our own domains/URLs and pages we run on social networks such as Facebook (“Websites”). Interaction with our advertising. Interaction with our advertisements on other websites. Data from other sources. For example, Facebook, Instagram, marketing research, public sources, etc. 2. PERSONAL DATA COLLECTED Depending on the method of interaction, the Owner collects various types of information about you, namely: Demographic information and interests: Information that describes your demographic and behavioral characteristics (your date of birth, age, gender, geographic location, hobbies and interests, and lifestyle or family information, etc.). Computer / mobile device information: Information about the computer system or other technological device you use to access the Websites, such as the IP address used to connect your computer or device to the Internet, operating system type, and web browser type and version. If you access the Websites through a mobile device, such as a smartphone, the information collected will also include your unique device identifier, advertising identifier, geographic location, and other similar mobile device data. Information about the use of websites: During navigation and interaction with the Websites, the Owner uses automatic data collection technologies to collect certain information about your activity, namely: information about which links you follow, which pages or content you view and for how long, as well as other similar information and statistics of your actions, such as the duration of visits to certain pages, etc. This information is captured using automated technologies such as cookies and web beacons, and is also collected by third parties for tracking purposes for analytical and advertising purposes. Market research and consumer feedback: Information that you voluntarily share with GLENMARK UKRAINE LLC about your experience using our products and services. Consumer Content: Any content you create and then share with us on social media or upload to one of our websites or apps, including using social media apps like Facebook. For example, photos, videos, personal stories or other similar content. Where permitted, we collect and publish consumer content in connection with various events, including contests and other promotions. Information from social networks: Any information that you share publicly on a social network or information that is part of your profile on a social network (Facebook, etc.). For example, basic information about your account (this can be name, email address, gender, date of birth, place of residence, profile picture, user ID, friends list, etc.) and any other additional information that You allow sharing on a social network. The Owner receives information from your profile (or part of the information) in a social network every time you interact with a website page in a social network, every time you use social network plugins integrated into the Websites or every time you interact with us through social networks. You have the opportunity to learn more about how the Owner receives your information from the social network, or to refuse to provide such information to the social network, by visiting the website of the relevant social network. 3. ФАЙЛИ COOKIE/АНАЛОГІЧНІ ТЕХНОЛОГІЇ, РЕЄСТРАЦІЙНІ ФАЙЛИ ТА ВЕБ-МАЯКИ What are cookies? Cookies are text files placed on your computer by websites you visit. Cookies are then sent back to the originating website (the website where the cookie was created) on each subsequent visit, or to another website that recognizes the cookie. They are used to make websites run faster and more efficiently, and to provide information to website owners. We use the term “Cookie” in this Policy to include all similar technologies, such as web beacons, log files, and pixel tags. What types of cookies are used? You can see which cookies are used on this website by following the link https://deriva.com.ua. We use the following types of cookies: Cookie files that provide website functionality: These cookies allow you to navigate the site and use its functions. Cookie files that analyze the operation of the website: These cookies allow us to analyze how you use our website in order to improve the functionality and experience of interacting with the website. Cookie files that analyze user preferences: When you browse our website, these cookies remember your preferences (such as language or location) and other information you give us so that we can help customize your experience with the website and make the website more appropriate and personal for you. Cookie files for advertising and targeting purposes: These cookies are used to show advertisements that are tailored to you. They also help limit the number of times you see certain ads and help us measure the effectiveness of our marketing campaigns. We may also use the information obtained through these cookies to provide you with advertising that may be of interest to you based on your previous online behavior. We may share this information with the third parties identified in section 5 of this Policy. Cookie files of social networks: These cookies are used when you share information using a social widget (such as the Facebook icon) on the website. The social network captures your Shares and Likes. This information may be related to targeting/advertising activities. The term of data storage is unlimited. 4. CONSENT AND PURPOSES OF USING YOUR PERSONAL DATA Your use of the Website in any way indicates your agreement to the terms set forth in this Policy. BY CLICKING THE VIRTUAL BUTTON “I AGREE”, you confirm that you are fully and completely familiar with and agree to the terms of the Policy, as well as that you give permission for the use of your data for the purpose and in the manner stipulated by the terms of this Policy. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS OF THIS POLICY, YOU MUST IMMEDIATELY DISCONTINUE ANY USE OF THE WEBSITE. You acknowledge that the Owner may change, modify, supplement or delete or otherwise update this Policy from time to time at its sole discretion without notice to you. If you do not agree with any changes or have decided to reject the Policy or want your personal data to be deleted, you can contact the Owner with a corresponding application. Your withdrawal of consent to the use of your personal data does not affect the legality of the use of your data that was based on your consent to the use of your personal data prior to such withdrawal. This section lists the possible purposes of using your personal data. Customer service: The owner uses your personal data for the purpose of customer service. All information that is not advertising is provided in accordance with Article 15 of the Law of Ukraine “On the Protection of Consumer Rights. This requires the use of certain information regarding the reasons for your request (technical issue, product question/complaint, etc.). Contests, marketing communications and other promotions: With your consent, the Owner may use your personal data to provide you with information about goods or services (information about promotions, etc.) using such means as e-mail, SMS, postal mail within the limits permitted by law. Some advertising campaigns and promotions are placed on third-party websites or social networks (Instagram, Facebook). Providing permission for the use of your personal data is voluntary, which means that you can refuse to provide it. Social networks: Your personal data is used when you use social media features, such as the “Like” feature, to show you ads and interact with you on social media. Personalization: With your consent (if necessary), the Owner uses your personal data to: analyze your preferences and habits; anticipate your needs based on your profile analysis; improve and personalize your experience of interacting with our Websites; to optimize the content of our Websites and your computer; provide you with targeted advertising and content; allow you to use interactive features on the Websites. The use of your Personal Data is voluntary, which means that you can object to the processing of your personal data for this purpose. Other general objectives: The Owner uses your personal data for other commercial purposes, such as conducting internal or marketing research and evaluating the effectiveness of advertising campaigns. In addition, your personal data is used to improve the management and functioning of the Owner’s communications, information technology and security systems. 5. STORAGE AND/OR TRANSFER OF YOUR PERSONAL DATA We provide your personal data to third parties listed below. Service providers: These are the companies through which the Owner manages the business (fraud detection and verification of personal data, operation of the Websites, market research companies, support services, promotions, website development, data analysis, etc.). Service providers and their designated personnel are granted access to and the ability to use your personal data on behalf of the Owner only to perform the specific tasks they have been instructed to perform and must ensure the confidentiality and protection of your personal data. “GLENMARK UKRAINE” LLC takes appropriate measures to ensure the confidentiality and safe storage of your personal data. Please note, however, that these safeguards do not apply to information that you choose to make public by posting on social media. Third party recipients of personal data: The owner does not grant the right to use and does not sell your personal data to third parties (third parties), except when you have given your consent to such disclosure or there are legal grounds (mandatory requirements) for such disclosure. Who can access your Personal Data: Your personal data will be processed by authorized employees of the Owner or authorized employees of other persons defined above, depending on the specific purposes for which the personal data was collected. Measures used in the operating environment: The owner stores personal data using security measures to prevent unauthorized access. Transmission of information over the Internet is unfortunately not completely secure, the Owner will do everything possible to protect your personal data, but it cannot guarantee complete data security during transmission through the Website. 6. YOUR RIGHTS Access to personal data: You can access your own personal data. You can exercise these rights by sending an application to the e-mail address or postal address of the Owner, specifying the surname, first name and patronymic, place of residence (place of stay) and the details of the document certifying the person making the request, in accordance with paragraph 1 of part the fourth article 16 of the Law of Ukraine “On Personal Data Protection”. Other rights: You can present a reasoned demand for the change, correction, deletion of your personal data in the cases provided for by law, make reservations regarding the limitation of the right to process your personal data, and withdraw your consent to any of the personal data processing operations. In some cases, the Owner must continue to store your personal data even after receiving your request for their deletion, in accordance with current legislation or in connection with the performance of a contract. 7. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR PERSONAL DATA The Owner provides you with the opportunity to control which personal data you provide to the Owner using the following mechanisms: Cookie files / similar technologies: You manage your consent through your browser so that you can opt out of cookies Marketing and promotions: If you decide that you no longer want to receive marketing messages from GLENMARK UKRAINE LLC, you can opt out of receiving such messages at any time. To unsubscribe from marketing messages sent by any means, including third-party social networks, you can at any time follow the link available in each of our messages, go to the website or third-party social network and adjust your preferences user in the account, uncheck the corresponding boxes. Please note that even if you opt out of marketing communications, you will still receive administrative communications from us, such as order or transaction confirmations, notifications of activity in your account (such as account verification, password changes, etc.), and other important non-marketing messages. Targeted advertising: We work with ad networks and other advertising service providers (“advertising providers”). Some of these advertisements are tailored to your interests based on information collected on the Websites over a period of time. 8. CHANGES TO THIS POLICY “GLENMARK UKRAINE” LLC reserves the right to make changes to our personal data processing approaches at any time, which will be reflected in this Policy without fail.